Once you pay for your road test, you will receive a confirmation of your request as soon as possible. It is your responsibility to ensure you’ve provided the correct email address as this is the only method of communication we provide. If you have not received your road test booking confirmation after 3 days of making your payment, check your junk mail then please contact us at info@bookdrivingtest.ca immediately with your provided email. At times we may require you to check the information provided in order for us to book your road test – we will contact you via email in this instance.
In case we need clarification or further information, we will be contacting you through email and text message; if we do not receive a response from you within 60 days of being contacted by us, then your file will be closed, and no refund will be provided.
Once your order is submitted, we will start the process of booking a date for you. You will be notified of your road test booking details between 10 to 45 business days. If we are unable to find the date and time you requested at your preferred location(s) during this time, we will notify you of this, and provide you with a full refund of the booking service charges.
We only provide a booking service to book your road test as a third party. Please note, we do not accept any responsibility or liability for policies set by MTO, or the driving test centers, nor do we have any control over them.